Privacy policy

Privacy Policy

Effective Date: [Insert Date]

MxFitCo LLC (“MxFitCo,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.shopmxfitco.com (the “Site”).

1. Information We Collect

When you visit the Site, we may collect:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment providers)

B. Automatically Collected Information

We automatically collect certain information through cookies and tracking technologies, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Products viewed

  • Items added to cart

This information helps us improve your experience and optimize our marketing efforts.

2. Cookies and Tracking Technologies

MxFitCo uses cookies and similar tracking technologies to:

  • Remember items placed in your cart

  • Improve site performance

  • Analyze website traffic

  • Personalize advertising

Abandoned Cart Tracking (SMS & Email)

MxFitCo LLC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email or SMS.

You may disable cookies in your browser settings; however, doing so may affect site functionality.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Send marketing communications (email and SMS)

  • Improve our products and services

  • Prevent fraud and enhance security

4. Email Marketing

If you opt into email marketing, we may send you:

  • Product updates

  • Promotions

  • Educational content

  • Abandoned cart reminders

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

We use third-party email marketing platforms (such as Klaviyo) to manage communications securely.

5. SMS Marketing

If you provide your phone number and opt into SMS marketing, you agree to receive text messages from MxFitCo, which may include:

  • Order updates

  • Cart reminders

  • Promotional offers

  • Product announcements

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at [mxfitco@gmail.com].

SMS Data Handling

  • Phone numbers are collected only with user consent.

  • SMS opt-in data and consent will not be shared with third parties.

  • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use third-party SMS service providers to deliver messages securely.

6. Third-Party Data Sharing

We may share your information with trusted service providers who help us operate our business, including:

  • Shopify (ecommerce platform)

  • Payment processors

  • Shipping carriers (USPS)

  • Email and SMS marketing providers

  • Analytics providers

We do not sell personal data.

If our privacy policy mentions data sharing or selling to non-affiliated third parties, this excludes SMS opt-in data and consent; this information will not be shared with any third parties.

7. Location Data

We do not actively collect precise GPS location data.

We may collect general geographic location information (such as city or region) based on your IP address to improve website performance, fraud prevention, and advertising effectiveness.

8. Data Security

We take reasonable precautions to protect your personal information. Payment information is processed securely by third-party providers and is not stored on our servers.

9. Data Retention

We retain order and customer information for business, tax, and legal compliance purposes unless and until you request deletion.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent for marketing communications

To exercise these rights, contact us at:

mxfitco@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact:

MxFitCo LLC
Email: mxfitco@gmail.com
Website: www.shopmxfitco.com